Pluralistic: Surveillance is inequality's stabilizer (26 Jun 2025)


Today's links



A set of antique brass scales. In one is the staring red eye of HAL 9000 from Stanley Kubrick's '2001: A Space Odyssey.' In the other is a chibi guillotine character. In the foreground are the backs of a crowd of Victorian onlookers. The background is a tangled forest of Trump's hair.

Surveillance is inequality's stabilizer (permalink)

The "dictator's dilemma" pits a dictator's desire to create social stability by censoring public communications in order to prevent the spread of anti-regime messages with the dictator's need to know whether powerful elites are becoming restless and plotting a coup:

https://pluralistic.net/2023/07/26/dictators-dilemma/#garbage-in-garbage-out-garbage-back-in

Closely related to the dictator's dilemma is "authoritarian blindness," where an autocrat's censorship regime keeps them from finding out about important, socially destabilizing facts on the ground, like whether a corrupt local official is comporting themself so badly that the people are ready to take to the streets:

https://pluralistic.net/2020/02/24/pluralist-your-daily-link-dose-24-feb-2020/#thatswhatxisaid

The modern Chinese state has done more to skillfully navigate the twin hazards of the dictator's dilemma and authoritarian blindness than any other regime in history. Take Xi Jinping's 2012-2015 anticorruption purge, which helped him secure another ten year term as Party Secretary. Xi targeted legitimately corrupt officials in this this sweeping purge, but – crucially – he only targeted corrupt officials in the power-base of his rivals for Party leader, while leaving corrupt officials in his own power base unscathed:

https://web.archive.org/web/20181222163946/https://peterlorentzen.com/wp-content/uploads/2018/11/Lorentzen-Lu-Crackdown-Nov-2018-Posted-Version.pdf

How did Xi accomplish this feat? Through intense, fine-grained surveillance, another area in which modern China excels. Chinese online surveillance is often paired with censorship, both petty (banning Winnie the Pooh, whom Xi is often mocked for resembling) and substantial (getting Apple to modify Airdrop for every user in the world in order to prevent the spread of anti-regime messages before a key Party leadership contest).

But there are a lot of instances where China spies on its people but doesn't censor them, even if they are expressing dissatisfaction with the government. Chinese censors allow a surprising amount of complaint about official incompetence, overreach and corruption, but they completely suppress any calls for mobilization to address these complaints. You can be as angry as you want with the government online, but you can't call for protests to do something about it:

https://www.science.org/doi/10.1126/science.1251722

This makes perfect sense in the context of "authoritarian blindness": by allowing online complaint, an autocrat can locate the hot-spots where things are reaching a boiling-over point, and by blocking public manifestations, the autocrat can prevent the public from turning their failings into a flashpoint that endangers the autocracy.

In other words, autocrats can reserve to themselves the power to decide how to defuse public anger: they can suppress it, using surveillance data about the people who led the online debate about official failures to figure out who to intimidate, arrest, or disappear. Or they can address it through measures like firing corrupt local officials or funding local social programs (toxic waste cleanups, smokestack regulation, building schools and hospitals, etc) that make people feel better about their government.

Autocracy is an inherently unstable social situation. No society can deliver everything that everyone in it desires: if you tear down existing low-density housing and build apartment blocks to decrease a housing shortage, you'll delight people who are un- or under-housed, and you'll infuriate people who are happily housed under the status quo. In every society, there's always someone getting their way at the expense of someone else.

Obviously, widespread unhappiness is inherently socially destabilizing. After all, no society can police every action of every person. From littering to parking in disabled parking spots, from paying your taxes to washing your hands before serving food, a society relies primarily on people following the rules without even though their face little to no risk of being punished for breaking them. The easiest way to get people to follow the rules is to foster a sense of the rules' legitimacy: people may not agree with or understand the rationale for a rule, but if they view the process by which the rule was decided on as a legitimate one, then they may follow it anyway.

This legitimacy is a source of social stability. Sure, your candidate might lose the election, or the government might enact a policy you hate, but if you think the election was fair and you believe that you can change the policy through democratic means, then you will be on the side of preserving the system, rather than overturning it.

A democracy's claim to legitimacy lies in its popular mandate: "Sure, I don't like this decision, but it was fairly made." By contrast, a dictator's legitimacy comes their claims to wisdom: "Sure, I don't like this decision, but the Supreme Generalissimo is the smartest man in history, and he says it was the right call."

You can see how this is a brittle arrangement, even if the dictator is a skilled autocrat who makes generally great decisions: even a great decision is going to have winners and losers, and it might be hard to convince the losers that they keep losing because they deserve to lose. And that's the best outcome, where an autocrat is right. But what about when the autocrat is wrong? What about when the autocrat makes a bunch of decisions that make nearly everyone consistently worse off, either because the autocrat is a fool, or because they are greedy and are stealing everything that isn't nailed down?

Every society needs stabilizers, but autocracies need more stabilizers than democracies, because the story about why you, personally, are getting screwed is a lot less convincing in an autocracy ("The autocrat is right and you are wrong, suck it up") than it is in a democracy ("This was the fairest compromise possible, and if it wasn't, we need to elect someone new so it changes").

The Snowden revelations taught us that there is no distinction between commercial surveillance and government surveillance. Governments spy, sure, but the most effective way for governments to spy on us is by raiding the data troves assembled by technology companies (for one thing, these troves are assembled at our own expense – we foot the bill for this spying whenever we send money to a phone or tech company). The tech companies were willing participants in this process: the original Snowden leak, about the "PRISM" program, showed how tech companies made millions of dollars by siphoning off user data to the NSA on demand:

https://en.wikipedia.org/wiki/PRISM

It was only later that we learned about another NSA program, "Upstream," through which the NSA was wiretapping the tech companies' data-centers, acquiring all of their user data, and then requesting the data that interested them through PRISM, as a form of "parallel construction," which is when an agency learns a fact through a secret system, and then uses a less-secret system to acquire the same fact, in order to maintain the secrecy of the first system:

https://www.eff.org/pages/upstream-prism

Upstream really pissed off the tech companies. After all, they'd been dutifully rolling over and handing out their users' data in violation of US law, risking their businesses to help the NSA do mass spying, and the NSA paid them back by secretly spying on the tech companies themselves! That's a hell of a way to say thank you to your co-conspirators. After Upstream, the tech companies finally started encrypting the links between their data-centers, which made Upstream-style collection infinitely harder:

https://arstechnica.com/information-technology/2013/11/yahoo-will-encrypt-between-data-centers-use-ssl-for-all-sites/

But that hardly ended the mass surveillance private-public partnership. Congress continued to do nothing about privacy (the last federal consumer privacy law Congress gave Americans is 1988's Video Privacy Protection Act, which bans video store clerks from telling newspapers about the VHS cassettes you take home) (we used to be a country). That meant that tech companies could collect our data will-ye or nil-ye, and that data brokers could buy and sell that data without any oversight or limitation:

https://pluralistic.net/2025/02/20/privacy-first-second-third/#malvertising

There's many reasons that Congress failed to act on privacy. Obviously, they face immense pressure from lobbyists for the commercial surveillance industry – but they also face covert and powerful pressure from public safety agencies, cops, and spies, who rely on private sector data as a source of off-the-books, warrantless, ubiquitous surveillance.

Why does America need so much spying? Well, because America has always been imperfectly democratic, from its inception as a enslaving nation where millions of people were denied both the ballot and personhood; and as a patriarchal nation where half of the remaining people were also denied the franchise; and as a colonialist nation where an entire culture of people had been subject to genocide, land theft, and systematic oppression. This is an obviously unstable arrangement. Whether in chains, on a reservation, or under the thumb of a husband or father, there were plenty of Americans who had no reason to buy into the system, accept its legitimacy, or follow its rules. To keep the system intact, it wasn't enough to terrorize these populations – America's rulers had to know where to inflict terror, which is to say, where order was closest to collapsing.

Some of America's first spies were private sector union-busters, the Pinkerton agency, who served as a private spy army for bosses who wanted to find the leverage points in the worker uprisings that swept the country. The Pinkertons' pitch was that it was cheaper to pay them to figure out who the most important union leaders were and target them for violence, kidnapping, and killing than it was to give all your workers a raise.

This is an important aspect of the surveillance project. Spying is part of a broader class of activities called "guard labor" – anything you might pay someone to do that results in fewer guillotines being built on your lawn. Guard labor can be paying someone to build a wall around your estate or neighborhood. It can be paying security guards to patrol the wall. It can be paying for CCTV operators, or drone operators. It can be paying for surveillance, too.

Guard labor isn't free. The pitch for guard labor is that it is a cheaper way to get social stability than the alternative: building schools and hospitals, paying a living wage, lowering prices, etc. It follows that when you make guard labor cheaper, you can build fewer schools and hospitals, pay lower wages, and raise prices more, and buy more guard labor to counter the destabilizing effect of these policies, and still come out ahead.

American politics have been growing ever more unstable since the 1970s, when oil crisis gave way to the Reagan revolution and its raft of pro-oligarch, anti-human policies. Since then, we've seen an unbroken trend to wage stagnation and widening inequality. As a new American oligarch class emerged, they gained near-total control over the levers of power. In a now-famous 2014 paper, political scientists reviewed 1,779 policy fights and found that the only time these cashed out in a way that reflected popular will is when elites favored them, too. When elites objected to something, it literally didn't matter how popular it was with everyone else, it just didn't happen:

https://www.cambridge.org/core/journals/perspectives-on-politics/article/testing-theories-of-american-politics-elites-interest-groups-and-average-citizens/62327F513959D0A304D4893B382B992B

It's pretty hard to make the case that the system is legitimate when it only does things that rich people want, and never does things the vast majority of people want when these conflict with rich peoples' desires. Some of these outcomes are merely disgusting and immoral, like abetting genocide in Gaza, but more frequently, the policies elites favor are ones that make the rich richer: climate inaction, blocking Medicare for All, smashing unions, dismantling anti-corruption and campaign finance laws.

I don't think it's a coincidence that America's democracy has become significantly less democratic at the same time that mass surveillance has grown. Mass surveillance makes guard labor much cheaper, which means that the rich can make their lives better at all of our expense and still afford the amount of guard labor it takes to keep the guillotines at bay.

Cheap guard labor also allows the rich to strike devil's bargains that would otherwise be instantaneously destabilizing. For example, the second Trump election required an alliance between the tiny minority of ultra-rich with the much larger minority of virulent racists who were promised the realization of their psychotic fantasy of masked, armed goons snatching brown people off the streets and sending them to offshore slave labor camps. That alliance might be a good way to elect a president who'll dismantle anticorruption law and slash taxes, but it won't do you much good if the resulting ethnic cleansing terror provokes a popular uprising. But what if ICE can rely on Predator drones and cell-site simulators to track the identities of everyone who comes out to a protest:

https://www.wired.com/story/cbp-predator-drone-flights-la-protests/

What if ICE can buy off-the-shelf facial recognition tools and use them to identify people who are brave enough to step between snatch-squads and their neighbors?

https://www.404media.co/ice-is-using-a-new-facial-recognition-app-to-identify-people-leaked-emails-show/?ref=daily-stories-newsletter

Each advance in surveillance tech makes worse forms of oppression, misgovernance and corruption possible, by making it cheaper to counter the destabilizing effect of destroying the lives of the populace, through identifying the bravest, angriest, and most effective opposition figures so they can be targeted for harassment, violence, arrest, or kidnapping.

America's private sector surveillance industry has always served as a means of identifying and punishing people who fought for a better country. The first credit reporting bureau was the Retail Credit Company, which used a network of spies and paid informants to identify "race mixers," queers, union organizers and leftists so that banks could deny them credit, landlords could deny them housing, and employers could deny them jobs:

https://jacobin.com/2017/09/equifax-retail-credit-company-discrimination-loans/

Retail Credit continued to do this until 1975, when, finally, popular opinion turned against the company, so it changed its name…

…to Equifax.

Today, Equifax is joined by a whole industry of elite enforcers who use spying, legal harassments, mercenaries and troll armies to offset the socially destabilizing effects of the wealthy's misrule:

https://pluralistic.net/2023/08/23/launderers-enforcers-bagmen/#procurers

But despite centuries of American mass surveillance, America's oligarchs keep finding themselves in the midst of great existential crises. That's because guard labor – even surveillance-supercharged guard labor – is no substitute for policies that make the country better off. Oligarchs may want to tend the nation like a shepherd tends its flock, leaving enough lambs around to grow next year's wool. But they're all competing with one another, and they understand that the sheep they spare will like as not end up on a rival's dinner table. Under those circumstances, every oligarch ends up in a race to see who can turn us into lambchops first.

This is the dictator's dilemma, American style. The rich always overestimate how much social stability their guard labor has bought them, and they're easy mark for any creepy, malodorous troll with a barn full of machine-gun equipped drones:

https://twitter.com/postoctobrist/status/1909853731559973094

They accumulate mounting democratic debts, as destabilizing rage builds in the public, erupting in the Civil War, in the summer of 68, in the Battle of Seattle, in the Rodney King uprising, in the George Floyd protests, in Los Angeles rebellion. They think they can spy their way into a country where they have everything and we have nothing, and we like it (or at least, never dare complain about it).

They're wrong.

(Image: Cryteria, CC BY 3.0, modified)


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#15yrsago Adventurer’s Club from Walt Disney World recreated in painstaking detail with Half-Life engine https://insidethemagic.net/2010/06/walt-disney-worlds-adventurers-club-virtually-recreated-for-fans-to-once-again-explore/

#15yrsago Texas GOP comes out against oral sex, the UN, and the Supreme Court https://web.archive.org/web/20100626003418/https://www.nydailynews.com/news/2010/06/22/2010-06-22_texas_gop_platform_criminalize_gay_marriage_and_ban_sodomy_outlaw_strip_clubs_an.html

#15yrsago Monkey-Pirate-Robot-Ninja-Zombie: Rock Paper Scissors 9.0 https://web.archive.org/web/20100625003931/http://markarayner.com/blog/archives/1613

#10yrsago Harry Reid tells BLM’s Burning Man squad to suck it up https://web.archive.org/web/20150628195105/http://hoh.rollcall.com/harry-reid-to-burning-man-rescue/

#10yrsago Supreme Court upholds marriage equality! https://www.theguardian.com/law/live/2015/jun/26/supreme-court-rules-same-sex-marriage

#10yrsago Wil Wheaton on depression https://www.youtube.com/watch?v=K6ACzT6PCDw

#10yrsago 2.5 million data points show: America’s ISPs suck, and AT&T sucks worst https://www.measurementlab.net/blog/interconnection_and_measurement_update/

#5yrsago Microcontent guidelines for 2020 https://pluralistic.net/2020/06/26/police-riots/#nielsen-98

#5yrsago "Violent protests" vs "violent police" https://pluralistic.net/2020/06/26/police-riots/#police-riot

#5yrsago Sympathy for the mask-shy https://pluralistic.net/2020/06/26/police-riots/#harm-reduction

#5yrsago Let's get rid of nursing homes https://pluralistic.net/2020/06/26/police-riots/#nursing-homes

#5yrsago Splash Mountain to purge Song of the South https://pluralistic.net/2020/06/26/police-riots/#minstrelsy

#5yrsago Copyright keeps police use-of-force training a secret https://pluralistic.net/2020/06/26/police-riots/#post-due

#1yrago Cleantech has an enshittification problem https://pluralistic.net/2024/06/26/unplanned-obsolescence/#better-micetraps


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • Enshittification: Why Everything Suddenly Got Worse and What to Do About It, Farrar, Straus, Giroux, October 7 2025
    https://us.macmillan.com/books/9780374619329/enshittification/

  • Unauthorized Bread: a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2026

  • Enshittification, Why Everything Suddenly Got Worse and What to Do About It (the graphic novel), Firstsecond, 2026

  • The Memex Method, Farrar, Straus, Giroux, 2026



Colophon (permalink)

Today's top sources:

Currently writing:

  • A Little Brother short story about DIY insulin PLANNING

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

Mastodon (no ads, tracking, or data-collection):

https://mamot.fr/@pluralistic

Medium (no ads, paywalled):

https://doctorow.medium.com/

Twitter (mass-scale, unrestricted, third-party surveillance and advertising):

https://twitter.com/doctorow

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X