Pluralistic: A tale of three customer service chatbots (12 Nov 2025)

Today's links

A tale of three customer service chatbots: Two were worse than useless, one betrayed its masters.
Hey look at this: Delights to delectate.
Object permanence: General strike; We won't fly; Green tea doesn't promote weight-loss.
Upcoming appearances: Where to find me.
Recent appearances: Where I've been.
Latest books: You keep readin' em, I'll keep writin' 'em.
Upcoming books: Like I said, I'll keep writin' 'em.
Colophon: All the rest.

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Pluralistic: Deb Chachra's "How Infrastructure Works" (17 Oct 2023)

Today's links

Deb Chachra's "How Infrastructure Works": Mutual aid, the built environment, the climate, and a future of comfort and abundance.
Hey look at this: Delights to delectate.
This day in history: None
Colophon: Recent publications, upcoming/recent appearances, current writing projects, current reading

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Pluralistic: 15 Aug 2020

Today's links

AI, 1A and Citizens United: The lawyer behind Citizens United wants to legalize Clearview AI.
James Ball's "The System": My review of a superb new book that surfaces the invisible infrastructure underpinning our digital world.
Canadian SFF Hall of Fame induction: Today at 4PM Pacific.
This day in history: 2005, 2015, 2019
Colophon: Recent publications, upcoming appearances, current writing projects, current reading

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