Pluralistic: Chapter One of "Picks and Shovels" (Part 1) (09 Jan 2025)


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A remix of the cover of the Tor Books edition of 'Picks and Shovels,' depicting a vector art vintage PC, whose blue screen includes a male figure stepping out of the picture to the right. Superimposed on the art is the book's title in a custom, modernist font.

Chapter One of "Picks and Shovels" (Part 1) (permalink)

My next novel is Picks and Shovels, out next month. It's tells the origin story of Martin Hench, my hard-charging, scambusting, high-tech forensic accountant, in a 1980s battle over the soul of a PC company:

https://us.macmillan.com/books/9781250865908/picksandshovels

I'm currently running a Kickstarter to pre-sell the book in every format: hardcover, DRM-free ebook, and an independently produced, fabulous DRM-free audiobook read by Wil Wheaton, who just nailed the delivery:

https://www.kickstarter.com/projects/doctorow/picks-and-shovels-marty-hench-at-the-dawn-of-enshittification

Picks and Shovels opens with a long prologue that recounts Marty's misadventures as a failing computer science student at MIT, his love-affair with computers, and his first disastrous startup venture. It ends with him decamping to Silicon Valley with his roommate Art, a brilliant programmer, to seek their fortune.

Chapter one opens with Marty's first job, working for a weird PC company (there were so many weird PC companies back then!). I've posted Wil's audio reading of chapter one as a teaser for the Kickstarter:

https://www.youtube.com/watch?v=IGXz1mkAd2Q

(Here it is as an MP3 at the Internet Archive:)

https://ia600607.us.archive.org/5/items/picks-and-shovels-promo/audio.mp3

The audio is great, but I thought I'd also serialize the text of Chapter One here, in five or six chunks. If you enjoy this and want to pre-order the book, please consider backing the Kickstarter:

https://www.kickstarter.com/projects/doctorow/picks-and-shovels-marty-hench-at-the-dawn-of-enshittification

Chapter One

Fidelity Computing was the most colorful PC company in Silicon Valley.

A Catholic priest, a Mormon bishop, and an Orthodox rabbi walk into a technology gold rush and start a computer company. The fact that it sounded like the setup for a nerdy joke about the mid-1980s was fantastic for their bottom line. Everyone who heard their story loved it.

As juicy as the story of Fidelity Computing was, they flew under most people’s radar for years, even as they built a wildly profitable technology empire through direct sales through faith groups. The first time most of us heard of them was in 1983, when Byte ran its cover story on Fidelity Computing, unearthing a parallel universe of technology that had grown up while no one was looking.

At first, I thought maybe they were doing something similar to Apple’s new Macintosh: like Apple, they made PCs (the Wise PC), an operating system (Wise DOS), and a whole line of monitors, disk drives, printers, and software.

Like the Mac, none of these things worked with anything else—you needed to buy everything from floppy disks to printer cables specially from them, because nothing anyone else made would work with their system.

And like the Mac, they sold mostly through word of mouth. The big difference was that Mac users were proud to call themselves a cult, while Fidelity Computing’s customers were literally a religion.

Long after Fidelity had been called to the Great Beyond, its most loyal customers gave it an afterlife, nursing their computers along, until the parts and supplies ran out. They’d have kept going even then, if there’d been any way to unlock their machines and use the same stuff the rest of the computing world relied on. But that wasn’t something Fidelity Computing would permit, even from beyond the grave.

I was summoned to Fidelity headquarters—in unfashionable Colma, far from the white-hot start-ups of Palo Alto, Mountain View, and, of course, Cupertino—by a friend of Art’s. Art had a lot more friends than me. I was a skipping stone, working as the part-time bookkeeper/accountant/CFO for half a dozen companies and never spending more than one or two days in the same office.

Art was hardly more stable than me—he switched start-ups all the time, working for as little as two months (and never for more than a year) before moving on. His bosses knew what they were getting: you hired Art Hellman to blaze into your company, take stock of your product plan, root out and correct all of its weak points, build core code libraries, and then move on. He was good enough and sufficiently in demand to command the right to behave this way, and he wouldn’t have it any other way. My view was, it was an extended celebration of his liberation from the legal villainy of Nick Cassidy III: having narrowly escaped a cage, he was determined never to be locked up again.

Art’s “engagements”—as he called them—earned him the respect and camaraderie of half the programmers and hardware engineers in the Valley. This, in spite of the fact that he was a public and ardent member of the Lavender Panthers, wore the badge on his lapel, went to the marches, and brought his boyfriend to all the places where his straight colleagues brought their girlfriends.

He’d come out to me less than a week after I arrived by the simple expedient of introducing the guy he was watching TV with in our living room as Lewis, his boyfriend. Lewis was a Chinese guy about our age, and his wardrobe—plain white tee, tight blue jeans, loafers—matched the new look Art had adopted since leaving Boston. Lewis had a neat, short haircut that matched Art’s new haircut, too.

To call the Art I’d known in Cambridge a slob would be an insult to the natty, fashion-conscious modern slob. He’d favored old band T-shirts with fraying armpit seams, too-big jeans that were either always sliding off his skinny hips or pulled up halfway to his nipples. In the summer, his sneakers had holes in the toes. In the winter, his boots were road-salt-crusted crystalline eruptions. His red curls were too chaotic for a white-boy ’fro and were more of a heap, and he often went days without shaving.

There were members of the Newbury Street Irregulars who were bigger slobs than Art, but they smelled. Art washed, but otherwise, he looked like a homeless person (or a hacker). His transformation to a neatly dressed, clean-shaven fellow with a twenty-five-dollar haircut that he actually used some sort of hairspray on was remarkable. I’d assumed it was about his new life as a grown-up living far from home and doing a real job. It turned out that wasn’t the reason at all.

“Oh,” I said. “That makes a lot of sense.” I shook Lewis’s hand. He laughed. I checked Art. He was playing it cool, but I could tell he was nervous. I remembered Lucille and how she listened, and what it felt like to be heard. I thought about Art, and the things he’d never been able to tell me.

There’d been a woman in the Irregulars who there were rumors about, and there were a pair of guys one floor down in Art’s building who held hands in the elevator, but as far as I knew up until that moment, I hadn’t really ever been introduced to a homosexual person. I didn’t know how I felt about it, but I did know how I wanted to feel about it.

So Art didn’t just get to know all kinds of geeks from his whistle-stop tour of Silicon Valley’s hottest new tech ventures. He was also plugged into this other network of people from the Lavender Panthers, and their boyfriends and girlfriends, and the people he knew from bars and clubs. He and Lewis lasted for a couple of months, and then there were a string of weekends where there was a new guy at the breakfast table, and then he settled down again for a while with Artemis, and then he hit a long dry spell.

I commiserated. I’d been having a dry spell for nearly the whole two years I’d been in California. The closest I came to romance was exchanging a letter with Lucille every couple of weeks—she was a fine pen pal, but that wasn’t really a substitute for a living, breathing woman in my life.

Art threw himself into his volunteer work, and he was only half joking when he said he did it to meet a better class of boys than you got at a club. Sometimes, there’d be a committee meeting in our living room and I’d hear about the congressional committee hearing on the “gay plague” and the new wave of especially vicious attacks. It was pretty much the only time I heard about that stuff—no one I worked with ever brought it up, unless it was to make a terrible joke.

It was Murf, one of the guys from those meetings, who told me that Fidelity Computing was looking for an accountant for a special project. He had stayed after the meeting and he and Art made a pot of coffee and sat down in front of Art’s Apple clone, a Franklin Ace 1200 that he’d scored six months ahead of its official release. After opening the lid to show Murf the interior, Art fired it up and put it through its paces.

I hovered over his shoulder, watching. I’d had a couple of chances to play with the 1200, and I wanted one more than anything in the world except for a girlfriend.

“Marty,” Art said, “Murf was telling me about a job I thought you might be good for.”

The Ace 1200 would have a list price of $2,200. I pulled up a chair.

Fidelity Computing’s business offices were attached to their warehouse, right next to their factory. It took up half of a business park in Colma, and I had to circle it twice to find a parking spot. I was five minutes late and flustered when I presented myself to the receptionist, a blond woman with a ten – years – out – of – date haircut and a modest cardigan over a sensible white shirt buttoned to the collar, ring on her finger.

“Hello,” I said. “I’m Marty Hench. I—uh—I’ve got a meeting with the Reverend Sirs.” That was what the executive assistant I’d spoken to on the phone had called them. It sounded weird when he said it. It sounded weirder when I said it.

The receptionist gave me a smile that only went as far as her lips. “Please have a seat,” she said. There were only three chairs in the little reception area, vinyl office chairs with worn wooden armrests. There weren’t any magazines, just glossy catalogs featuring the latest Fidelity Computing systems, accessories, consumables, and software. I browsed one, marveling at the parallel universe of computers in the strange, mauve color that denoted all Fidelity equipment, including the boxes, packaging, and, now that I was attuned to it, the accents and carpet in the small lobby. A side door opened and a young, efficient man in a kippah and wire-rim glasses called for me: “Mr. Hench?” I closed the catalog and returned it to the pile and stood. As I went to shake his hand, I realized that something had been nagging me about the catalog—there were no prices.

“I’m Shlomo,” the man said. “We spoke on the phone. Thank you for coming down. The Reverend Sirs are ready to see you now.”

He wore plain black slacks, hard black shiny shoes, and a white shirt with prayer-shawl tassels poking out of its tails. I followed him through a vast room filled with chest-high Steelcase cubicles finished in yellowing, chipped wood veneer, every scratch pitilessly lit by harsh overhead fluorescents. Most of the workers at the cubicles were women with headsets, speaking in hushed tones. The tops of their heads marked the interfaith delineators: a block of Orthodox headscarves, then a block of nuns’ black and white scarves (I learned to call them “veils” later), then the Mormons’ carefully coiffed, mostly blond dos.

“This way,” Shlomo said, passing through another door and into executive row. The mauve carpets were newer, the nap all swept in one direction. The walls were lined with framed certificates of appreciation, letters from religious and public officials (apparently, the church and state were not separate within the walls of Fidelity Computing), photos of groups of progressively larger groups of people ranked before progressively larger offices—the company history.

We walked all the way to the end of the hall, past closed doors with nameplates, to a corner conference room with a glass wall down one side, showing a partial view of a truck-loading dock behind half-closed vertical blinds. Seated at intervals around a large conference table were the Reverend Sirs themselves, each with his own yellow pad, pencil, and coffee cup.

Shlomo announced me: “Reverend Sirs, this is Marty Hench. Mr. Hench, these are Rabbi Yisrael Finkel, Bishop Leonard Clarke, and Father Marek Tarnowski.” He backed out of the door, leaving me standing, unsure if I should circle the table shaking hands, or take a seat, or—

“Please, sit,” Rabbi Finkel said. He was fiftyish, round-faced and bear-shaped with graying sidelocks and beard and a black suit and tie. His eyes were sharp behind horn-rimmed glasses. He gestured to a chair at the foot of the table.

I sat, then rose a little to undo the button of my sport coat. I hadn’t worn it since my second job interview, when I realized it was making the interviewers uncomfortable. It certainly made me uncomfortable. I fished out the little steno pad and stick pen I’d brought with me.

“Thank you for coming, Mr. Hench.” The rabbi had an orator’s voice, that big chest of his serving as a resonating chamber like a double bass.

“Of course,” I said. “Thanks for inviting me. It’s a fascinating company you have here.”

Bishop Clarke smiled at that. He was the best dressed of the three, in a well-cut business suit, his hair short, neat, side-parted. His smile was very white, and very wide. He was the youngest of the three—in his late thirties, I’d guess. “Thank you,” he said. “We know we’re very different from the other computer companies, and we like it that way. We like to think that we see something in computers—a potential—that other people have missed.”

Father Tarnowski scowled. He was cadaverously tall and thin, with the usual dog collar and jacket, and a heavy gold class ring. His half-rim glasses flashed. He was the oldest, maybe sixty, and had a sour look that I took for habitual. “He doesn’t want the press packet, Leonard,” he said. “Let’s get to the point.” He had a broad Chicago accent like a tough-guy gangster in The Untouchables.

Bishop Clarke’s smile blinked off and on for an instant and I was overcome with the sudden knowledge that these two men did not like each other at all, and that there was some kind of long-running argument simmering beneath the surface. “Thank you, Marek, of course. Mr. Hench’s time is valuable.” Father Tarnowski snorted softly at that and the bishop pretended he didn’t hear it, but I saw Rabbi Finkel grimace at his yellow pad.

“What can I help you Reverend Sirs with today?” Reverend Sirs came more easily now, didn’t feel ridiculous at all. The three of them gave the impression of being a quarter inch away from going for each other’s throats, and the formality was a way to keep tensions at a distance.

“We need a certain kind of accountant,” the rabbi said. He’d dated the top of his yellow pad and then circled the date. “A kind of accountant who understands the computer business. Who understands computers, on a technical level. It’s hard to find an accountant like that, believe it or not, even in Silicon Valley.” I didn’t point out that Colma wasn’t in Silicon Valley.

“Well,” I said, carefully. “I think I fit that bill. I’ve only got an associate’s degree in accounting, but I’m a kind of floating CFO for half a dozen companies and I’ve been doing night classes at UCSF Extension to get my bachelor’s. I did a year at MIT and built my own computer a few years back. I program pretty well in BASIC and Pascal and I’ve got a little C, and I’m a pretty darned good debugger, if I do say so myself.”

Bishop Clarke gave a small but audible sigh of relief. “You do indeed sound perfect, and I’m told that Shlomo spoke to your references and they were very enthusiastic about your diligence and . . . discretion.”

I’d given Shlomo a list of four clients I’d done extensive work with, but I hadn’t had “discretion” in mind when I selected them. It’s true that doing a company’s accounts made me privy to some sensitive information—like when two employees with the same job were getting paid very different salaries—but I got the feeling that wasn’t the kind of “discretion” the bishop had in mind.

“I’m pretty good at minding my own business,” I said, and then, “even when I’m being paid to mind someone else’s.” I liked that line, and made a mental note about it. Maybe someday I’d put it on my letterhead. Martin Hench: Confidential CPA.

The bishop favored me with a chuckle. The rabbi nodded thoughtfully. The priest scowled.

“That’s very good,” the bishop said. “What we’d like to discuss today is of a very sensitive nature, and I’m sure you’ll understand if we would like more than your good word to rely on.” He lifted his yellow pad, revealing a single page, grainily photocopied, and slid it over the table to me. “That’s our standard nondisclosure agreement,” he said. He slid a pen along to go with it.

I didn’t say anything. I’d signed a few NDAs, but only after I’d taken a contract. This was something different. I squinted at the page, which was a second- or third-generation copy and blurry in places. I started to read it. The bishop made a disgusted noise. I pretended I didn’t hear him.

I crossed out a few clauses and carefully lettered in an amendment. I initialed the changes and slid the paper back across the table to the bishop, and found the smile was gone from his face. All three of them were now giving me stern looks, wrath-of-God looks, the kind of looks that would make a twenty-one-year-old kid like me very nervous indeed. I felt the nerves rise and firmly pushed them down.

“Mr. Hench,” the bishop said, his tone low and serious, “is there some kind of problem?”

It pissed me off. I’d driven all the way to for-chrissakes Colma and these three weirdo God-botherers had ambushed me with their everything – and – the – kitchen – sink contract. I had plenty of work, and I didn’t need theirs, especially not if this was the way they wanted to deal. This had suddenly become a negotiation, and my old man had always told me the best negotiating position was a willingness to get up from the table. I was going to win this negotiation, one way or another.

“No problem,” I said.

“And yet you appear to have made alterations to our standard agreement.”

“I did,” I said. That’s not a problem for me, I didn’t say.

He gave me more of that stern eyeball-ray stuff. I let my negotiating leverage repel it. “Mr. Hench, our standard agreement can only be altered after review by our general counsel.”

“That sounds like a prudent policy,” I said, and met his stare.

He clucked his tongue. “I can get a fresh one,” he said. “This one is no good.”

I cocked my head. “I think it’d be better to get your general counsel, wouldn’t it?”

The three of them glared at me. I found I was enjoying myself. What’s more, I thought Rabbi Finkel might be suppressing a little smile, though the beard made it hard to tell.

“Let me see it,” he said, holding his hand out.

Bishop Clarke gave a minute shake of his head. The rabbi half rose, reached across the table, and slid it over to himself, holding it at arm’s length and adjusting his glasses. He picked up his pen and initialed next to my changes.

“Those should be fine,” he said, and slid it back to me. “Sign, please.”

“Yisrael,” Bishop Clarke said, an edge in his voice, “changes to the standard agreements need to be reviewed—”

“By our general counsel,” the rabbi finished, waving a dismissive gesture at him. “I know, I know. But these are fine. We should probably make the same changes to all our agreements. Meanwhile, we’ve all now had a demonstration that Mr. Hench is the kind of person who takes his promises seriously. Would you rather have someone who doesn’t read and signs his life away, or someone who makes sure he knows what he’s signing and agrees with it?”

Bishop Clarke’s smile came back, strained at the corners. “That’s an excellent point, Rabbi. Thank you for helping me understand your reasoning.” He collected the now-signed contract from me and tucked it back under his yellow pad.

“Now,” he said, “we can get down to the reason we asked you here today.”

Hey look at this (permalink)


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This day in history (permalink)

#20yrsago New US Attorney General versus a baked potato https://fafblog.blogspot.com/2005_01_09_fafblog_archive.html#110532348636328727

#20yrsago Companies that have fired people for blogging https://web.archive.org/web/20060427154821/http://rights.journalspace.com/?b=1104566400&e=1105171200

#10yrsago MP wants to ban email disclaimers https://www.bbc.com/news/uk-politics-30710481

#10yrsago Apple won’t let EFF release a DRM-free app https://www.eff.org/deeplinks/2014/12/download-eff-mobile-app

#10yrsago Universal wants to take away prisoners’ mixtapes https://www.bbc.com/news/technology-30724173

#10yrsago Russia bans trans people from driving https://www.bbc.com/news/world-europe-30735673

#5yrsago More than 800 Russian academic articles retracted after “bombshell” report reveals plagiarism and other misconduct https://www.science.org/content/article/russian-journals-retract-more-800-papers-after-bombshell-investigation

#5yrsago The Communications Workers of America is seeking to unionize tech and video game workers https://www.latimes.com/business/technology/story/2020-01-07/major-union-launches-campaign-to-organize-video-game-and-tech-workers

#5yrsago Multiple Amazon employees have been fired for spying on Ring owners’ cameras https://www.vice.com/en/article/ring-fired-employees-abusing-video-data/

#5yrsago How to read long, difficult books https://www.bradford-delong.com/2019/12/a-note-on-reading-big-difficult-books.html

#5yrsago A beautiful timeline of a future in which the climate crisis is met and overcome https://thecorrespondent.com/214/in-2030-we-ended-the-climate-emergency-heres-how/28330740746-6b15af77

#5yrsago RIP, Mike Resnick https://www.gofundme.com/f/help-mike-resnick-pay-off-a-neardeath-experience

#1yrago Kelly and Zach Weinersmith's "A City On Mars" https://pluralistic.net/2024/01/09/astrobezzle/#send-robots-instead

Upcoming appearances (permalink)

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Recent appearances (permalink)


A grid of my books with Will Stahle covers..

Latest books (permalink)


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Upcoming books (permalink)

  • Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025

  • Enshittification: Why Everything Suddenly Got Worse and What to Do About It, Farrar, Straus, Giroux, October 2025

  • Unauthorized Bread: a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025


Colophon (permalink)

Today's top sources:

Currently writing:

  • Enshittification: a nonfiction book about platform decay for Farrar, Straus, Giroux. Status: second pass edit underway (readaloud)

  • A Little Brother short story about DIY insulin PLANNING

  • Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS FEB 2025

Latest podcast: Daddy-Daughter Podcast 2024 https://craphound.com/overclocked/2024/12/17/daddy-daughter-podcast-2024/

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