In July, the Federal Trade Commission announced a complaint against Amazon over the ways the company has tricked customers into subscribing to its paid Prime service. The Commission argues that Amazon discovered that its customers were accidentally signing up for Prime and were unhappy about it, and that the company nevertheless decided not to fix this confusion because it was making too much money from these accidental signups. To make things worse, Amazon deliberately made it harder to cancel Prime, and celebrated that the new, more complex process resulted in fewer cancellations.
This is historic. Prior to the current administration, the FTC had been in a 40 year decline: underfunded and timid. But the new chair, Lina M. Khan, has brought a muscular, take-no-prisoners approach, working in close coordination with her peers at the DoJ antitrust division and with other agencies to reawaken their long-dormant regulatory powers.
My Defcon 31 speech, delivered August 12 in Las Vegas.
I have a confession to make: I am old. I turned 52 last month, the full deck of cards. I have two artificial hips. I have cataracts in both eyes. I’m old as dirt.
You may know that the AARP has a squad junk-mail ninjas that track you down on your 50th birthday to try to sell you a membership. Less well known is that the AARP also issues every 50 year old with a license to complain about how much worse things are today than they used to be in my day
I know that complaint is trite, but I think it’s true when it comes to the internet. I think the internet used to be better, back before it turned into what the Kiwi hacker Tom Eastman calls “five giant websites filled with screenshots of text from the other four.”
I miss the old, good internet. But this isn’t a talk about bringing the old good internet back. It’s a talk about what a new good web could be.