80 pounds’ worth of malicious compliance in two Pelican cases.
A Feature, Not a Bug
Apple CEO Tim Cook rang in 2019 with his annual shareholder letter, fulfilling his legal requirement to warn his investors about the risks the company saw on its horizon. One of Apple’s leading risks for 2019? Repair.
Apple makes a lot of money from the absence of repair. The transition from desktop PCs to laptops and then tablets and phones was a fantastic opportunity for hardware companies. A desktop PC might go obsolete, but it’s rare for your iMac to suffer a broken screen, fall into the toilet, get run over by a city bus, or fall down a sewer-grate.