Pluralistic: CDA 230 bans Facebook from blocking interoperable tools (02 May 2024)


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Pluralistic: Podcasting "Let the Platforms Burn" (18 July 2023)


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Pluralistic: Revenge of the Linkdumps (13 May 2023)


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Pluralistic: Better failure for social media (19 Dec 2022)


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Pluralistic: Freedom of reach IS freedom of speech (10 Dec 2022)


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Como Is Infosec

Content moderation is a security problem.

Cryteria, CC BY 3.0 (modified)/Crosa, CC BY 2.0 (modified)

in·fo·sec (/ˈinfōˌsek/): information security

co·mo (/koh-moh/): content moderation

Content moderation is really, really hard.

Content moderators:

  • seek to set conversational norms, steering transgressors toward resources that help them better understand the local conversational rules;
  • respond to complaints from users about uncivil, illegal, deceptive or threatening posts;
  • flag or delete material that crosses some boundary (for example, deleting posts that dox other users, or flagging posts with content warning for adult material or other topics);
  • elevate or feature material that is exemplary of community values;
  • adjudicate disputes about impersonation, harassment and other misconduct.

This is by no means a complete list!

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Pluralistic: 12 May 2022


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Pluralistic: 12 Mar 2022


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Pluralistic: 18 Feb 2022


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Now, Put It Back!

What the tech giants' content replacement systems tell us about our free expression priorities

A CRT television in a darkened room, turned to static; on the screen is a drawing of a butler with a towel folded over his arm; his head has been replaced with the “sad Youtube” icon displayed for content that’s been taken offline.
Samy Menai/Noun Project/CC BY (modified)

Last week, the leftist British Novara Media (disclosure, I have been a guest on some Novara programs) was kicked off YouTube for “repeated violations” of the service’s policies. Novara’s workers were alarmed, dismayed and outraged in equal measure. After all, the channel had only ever attracted one violation warning from YouTube, and that had been an error — something YouTube itself had acknowledged after further investigation.

A few hours later, Novara’s channel was restored. The New York Times took notice, saying that the incident “shows [YouTube’s] power over media.” Which, you know, fair enough. YouTube is dominant, thanks to its parent company (Google, masquerading as a holding company called Alphabet that exists as an account fiction). Google is able to self-preference by giving pride of place to YouTube in its search results, and it is able to plug YouTube into its rigged ad-auction business, where it illegally colludes with Facebook to maximize its profits from ads while minimizing the amount it passes on to the creators who make the videos those ads run on.

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